NHS Practice Info & Governance

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Pharmacyhaus.com is a Distance Selling Pharmacy (DSP) committed to the highest standards of clinical governance, regulatory compliance, and patient care. This page serves as our official digital NHS Practice Leaflet and regulatory information disclosure in accordance with General Pharmaceutical Council (GPhC) standards and NHS England contractual terms.

• Trading Name: PharmacyHaus.com
• Legal Entity / Owner Name: Impresa Medica Ltd (Company Registration No: 10351161)
• Registered Pharmacy Premises Address: 13 Cranston Grove, Gatley, Cheadle, Greater Manchester, SK8 4HS

PharmacyHaus is an NHS Distance Selling Pharmacy. All NHS Essential Services, clinical consultations (including NHS Pharmacy First and NHS Contraception Services), and prescription dispensing are provided remotely via telephone, secure video call, or online communication across England. In accordance with NHS Distance Selling Regulations, face-to-face services and physical consultations are not provided at our registered pharmacy premises.

• Regulator: General Pharmaceutical Council (GPhC)
• GPhC Pharmacy Premises Registration Number: 9010868
• Verify Our Registration: You can verify our pharmacy premises registration status directly on the official General Pharmaceutical Council (GPhC) Register.

• Superintendent Pharmacist: Zakah Ul-Haque
• Superintendent GPhC Registration Number: 2057758
• Clinical Standards: All medicines and clinical pharmacy services are provided under the direct supervision of our registered Superintendent Pharmacist and qualified Pharmacist Independent Prescribers in strict accordance with GPhC standards, NHS clinical pathways, and national guidelines.

• Store most medications in a cool, dry place away from heat, direct light, and humidity.
• Always check your prescription label for specific storage requirements (e.g., refrigeration between 2°C–8°C).
• Keep track of expiry dates by checking original packaging or dispensing labels. Do not transfer multiple medications into a single container.
• Keep all medicines strictly out of reach and out of sight of children in a high, locked cabinet. Avoid storing medicines on bedside tables, in handbags, or on low refrigerator shelves.

• Do not throw unused or expired medicines in your household waste or flush them down the toilet, as this causes environmental harm.
• You can return unwanted or expired medicines free of charge to any local community pharmacy for safe disposal.
• Alternatively, please contact PharmacyHaus to arrange the return and safe disposal of unwanted medicines dispensed by us.
• Sharps Notice: Please note that we cannot accept hazardous sharp waste (such as needles, syringes, or lancets) through the post. These must be disposed of safely via your local council or GP surgery sharps collection service.

If you have any questions regarding your treatment, require clinical advice from a prescribing pharmacist, or wish to discuss an order:

• Telephone: 0161 818 8381
• Operating / Clinical Hours: Monday – Friday, 9:00 AM – 5:00 PM
• Out-of-Hours Medical Advice: If you require urgent clinical advice outside our operating hours, please call NHS 111 or visit 111.nhs.uk. In a life-threatening emergency, dial 999.
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We aim to provide an exceptional clinical service. If you have any feedback or wish to lodge a formal complaint, please contact our Superintendent Pharmacist directly via phone or email.

We process all personal data and medical records in strict compliance with GDPR, the Data Protection Act 2018, and NHS confidentiality standards. If you are unsatisfied with our response to a concern, you may raise an issue directly with our regulatory body via the GPhC Reporting Concerns Portal.